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Posted on September 6, 2022

Current Status:
**9/11 – 3:30PM – Migration to Microsoft 365 is Complete! Please sign in at office.com with your new email ending in @nationalkidneypartners.com
9/9 – 6:30PM – Currently Migrating. Emails will no longer arrive in old mail system and will be directed toward new system.

A) For a small number of users some data prior to the migration may be found in different sub-folders instead of the new ones.
Items effected: “Sent Items”, “Drafts”, and/or “Deleted” may be found in folders called “mail-sent”, “mail-drafts”, “mail-trash”. Note this will only affect emails prior to the migration. Everything forward from this date will be located in the proper new folders.

B) Make sure you are signing at office.com in with your-username@nationalkidneypartners.comIf you attempt to log in with your old email address ending in @renal-center.com on office.com – it will NOT WORK. 

To submit a ticket regarding an issue with your email or for help fill out this form and we will contact you as soon as possible:
[gravityform id=”3″ title=”true” description=”true”]

We are excited to announce that we are migrating from our existing email provider to the much more robust and feature rich solution – Microsoft 365. Please read this entire email for important information and dates.

When you come in on Monday, September 12th – Your email will now be hosted through Microsoft. All your emails in your inbox will have already been migrated over in this process and your password to sign in will remain the same. However, during this change of email providers we are switching from renal-center.com to nationalkidneypartners.com. If anybody emails your old address at renal-center.com it will be automatically forwarded to your new email address @nationalkidneypartners.com. We will also have WCC Business Solutions visiting all of our locations between September 12th – 16th to install the Microsoft applications (Word, Excel, PowerPoint) on each computer. Your email will still be accessed through the Web browser (Chrome, firefox, edge).

On Monday, September 12th – To access your email follow these instructions:

  1. In a web browser go to office.com
  2. Hit Sign in
  3. Type in your new email address & hit next
    1. It is the same as before but ends in @nationalkidneypartners.com instead of @renal-center.com
    2. Example – if it was jdoe@renal-center.com , it is now jdoe@nationalkidneypartners.com instead
  4. Enter your password & hit next
    1. It is the same password as before
  5. Once signed in – Click “Outlook” on the left to now access your email.