Help Desk
Our service philosophy is based on hands-on customer service and
our commitment to put customers first.
Technical Help Desk
Use this form to request I.T. support for your Machine. This support is for, but not necessarily limited to:
- Installing the Printer Driver on a PC or MAC.
- Troubleshooting with problems in scanning, copying, faxing, or technical operational issues with the machine.
- Re-configuring or re-installing features on the machine.
- Training issues for features and operations on the machine.
Please include your Company Name and the best person to contact to work on this issue. Also, provide details to describe your issue so we can assign the best person for your support.
Some services may incur a charge, so please ask about our WCC Max Protection Plan. This plan covers you for all help desk related issues.
Ask About Our
3 Hour Response Time Guarantee
We stand by our commitment to promptly address any issues.
If we can’t fix it, we’ll replace it.