Support

Service with experience

Our service philosophy is based on hands-on customer service and our commitment to put customers first.

Our Service Plan is one of the most comprehensive service plans in the office equipment industry, offering your organization:

• Satisfaction Guarantee
• Factory Certified Technicians – most with decades of employment
• 4-Hour Response Pledge
• Service Monday thru Friday, 8:00 am – 5:00 pm
• Extensive Inventory of Authorized Parts and Supplies
• Automated meter reads and service request

To make service easy for you, we offer several convenient ways to communicate your needs.

• Choose Helpdesk if you need assistance on how to use your machine, configuring it, or adding it to a new PC or MAC.
• Choose Supplies Order if you wish to request new toner or staples for your machine.
• Choose Service Request if your machine is not operating up to par.
• Choose Meter Reads to report your monthly meter readings off your machine.

COMING SOON! We will offer E-info, a portal for you to see into our world at WCC Business Solutions. From here you can monitor and pay your bills. You can also request service, order supplies, and enter manual meter reads. Feel free to contact us with any questions.